1. Acceptance of Terms
By accessing and using ScraperScoop.com (“Website”) and purchasing our web scraping services, data extraction solutions, or datasets (“Services”), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Services.
2. Definitions
- “Services”: Web scraping, data extraction, data collection, API services, and dataset provision.
- “Client”: The individual or entity purchasing Services from ScraperScoop.
- “Dataset”: Structured data files provided in formats including JSON, CSV, XML, Excel, or SQL.
- “Project”: A specific data extraction task or dataset creation as defined in a project agreement.
- “Source Websites”: The websites or platforms from which data is collected.
- “Intellectual Property”: All proprietary rights including copyrights, trademarks, and trade secrets.
3. Services Description
ScraperScoop provides:
- Custom Web Scraping: Tailored data extraction from specified websites
- Dataset Products: Pre-collected datasets (e-commerce, business directories, etc.)
- API Services: Real-time data access via API endpoints
- Data Cleaning & Processing: Data validation, deduplication, formatting
- Consultation Services: Technical advice on data extraction projects
4. Intellectual Property Rights
4.1. Our Intellectual Property
All scraping tools, software, methodologies, and proprietary algorithms remain the exclusive property of ScraperScoop. Purchasing Services does not grant you ownership of our technology.
4.2. Client Data Rights
Upon full payment, Clients receive:
- Non-exclusive license to use the delivered data
- Right to store, process, and analyze the data
- Right to incorporate data into internal business processes
- Limitations: Cannot resell raw datasets, cannot redistribute to third parties without written permission
4.3. Third-Party Content
We do not claim ownership of data extracted from third-party websites. Clients are responsible for ensuring their use complies with source website terms and applicable laws.
5. Client Responsibilities
Clients agree to:
- Provide accurate project specifications and requirements
- Obtain necessary permissions for data extraction from target websites
- Use data in compliance with all applicable laws and regulations
- Not use our Services for:
- Illegal activities or data theft
- Extracting personal data without consent
- Circumventing security measures (CAPTCHA, rate limiting)
- Competitive intelligence gathering that violates terms of service
6. Payment Terms
- Pricing: Based on project complexity, data volume, and frequency
- Payment Schedule: 50% deposit before project commencement, 50% upon delivery
- Dataset Purchases: Full payment required before download access
- Currency: All prices in USD unless otherwise specified
- Taxes: Clients responsible for applicable taxes in their jurisdiction
7. Delivery & Acceptance
7.1. Delivery Timeline
Project timelines will be specified in project proposals. We strive for on-time delivery but are not liable for delays caused by:
- Website structural changes
- Blocking by target websites
- Client-delayed feedback or approvals
- Force majeure events
7.2. Quality Standards
Datasets will be delivered with:
- Specified data fields as per agreement
- Clean, structured format
- Documentation explaining data structure
7.3. Acceptance Period
Clients have 7 days from delivery to report any issues or discrepancies. After this period, the delivery is considered accepted.
8. Refund & Cancellation Policy
8.1. Custom Projects
- Before commencement: Full refund of deposit
- After commencement: Deposit non-refundable, work-in-progress may be delivered
- Project cancellation: Client responsible for costs incurred up to cancellation date
8.2. Dataset Products
- Before download: Full refund available
- After download: No refunds (digital product nature)
- Technical issues: We will provide replacement download or fix issues
8.3. Subscription Services
- Monthly subscriptions can be canceled anytime, no further charges
- Annual subscriptions: Prorated refund for unused months minus 25% administrative fee
9. Data Accuracy & Liability
9.1. No Guarantee of Accuracy
We extract data as it appears on source websites. We do not guarantee:
- 100% data accuracy or completeness
- Real-time data freshness (unless specified)
- Data validity or authenticity
9.2. Limitation of Liability
ScraperScoop’s maximum liability shall not exceed the amount paid by the Client for the specific Service in question. We are not liable for:
- Business decisions made based on our data
- Financial losses from data inaccuracies
- Legal issues arising from Client’s use of data
- Third-party actions against Client for data usage
9.3. Indemnification
Client agrees to indemnify and hold harmless ScraperScoop from any claims, damages, or losses resulting from Client’s use of our Services or data.
10. Confidentiality
- We maintain confidentiality of Client project details
- We do not share Client-specific data with third parties
- Client data is stored securely and deleted after project completion unless otherwise agreed
- We may reference general project types in our portfolio (without identifying details)
11. Ethical Data Practices
We adhere to ethical web scraping practices:
- Respect robots.txt files (unless Client has explicit permission)
- Implement rate limiting to avoid server overload
- Do not scrape password-protected areas without authorization
- Comply with data protection regulations (GDPR, CCPA, etc.)
- Do not engage in deceptive practices or identity masking
12. Technical Requirements
For optimal Service delivery:
- Client should provide API credentials if required
- Access to necessary websites or login information
- Clear specifications for data fields and formats
- Feedback within agreed timelines for revisions
13. Termination
We reserve the right to terminate Services if:
- Client violates these Terms & Conditions
- Client requests illegal or unethical activities
- Non-payment of invoices
- Abusive behavior towards our team
14. Dispute Resolution
- Negotiation: Parties will attempt to resolve disputes amicably
- Mediation: If negotiation fails, mediation with a neutral third party
- Arbitration: Binding arbitration in [Your City/Country] under [Arbitration Rules]
- Governing Law: These terms are governed by the laws of [Your Country/State]
15. Changes to Terms
We may update these Terms & Conditions periodically. Continued use of Services after changes constitutes acceptance. We will notify Clients of significant changes via email or website notice.
16. Contact Information
For questions about these Terms & Conditions:
